Outlook Help & Support

You can sign in to Outlook using your Microsoft account credentials. If you cannot sign in, verify your account details and use Microsoft’s account-recovery options if necessary.

Outlook synchronization can be affected by an internet connection, account settings, storage limitations, or an outdated Outlook application. Check your connection and account settings and make sure Outlook is updated.

Your Outlook password is managed through your Microsoft account. If you’ve forgotten it, use the Microsoft account password-reset and recovery process.

Depending on your account and how long ago the message was deleted, you may be able to recover it from Deleted Items or the available recovery options in Outlook.

Check your internet connection, mailbox storage, account status, and Outlook settings. Temporary service or authentication issues can also prevent messages from being sent or received.

Outlook can be configured on supported Windows, Mac, iOS, and Android devices. Follow the setup process for your device and sign in with your Microsoft account.

Open the account settings in Outlook and select the option to add an email account. Enter the required email address and authentication information.

Outlook is included with many Microsoft 365 subscription plans. The exact apps and features available depend on the plan associated with your account.

You can review your subscription, renewal information, billing details, and available management options through your Microsoft account.

Sign in to the Microsoft account associated with the subscription and open the subscription management section. Review the cancellation options and follow the instructions provided.

If recurring billing has been successfully turned off, future automatic renewal charges should generally stop. Check your subscription status after making the change.

Recurring billing can generally be managed from the subscription settings associated with your Microsoft account. Look for the recurring-billing or automatic-renewal setting.

A charge may be associated with a subscription renewal, another Microsoft service, an additional purchase, or a different Microsoft account. Review your Microsoft account’s order and billing history to identify the transaction..

Refund eligibility depends on Microsoft’s applicable purchase and refund policies. Review the transaction and subscription details in your Microsoft account and follow the available refund process.

You can generally manage payment methods from your Microsoft account’s billing or subscription section. Available payment options may vary by region and subscription.